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Youth Worker Spotlight

Meet Reginald Griffin from Horn of Africa Services!

Reginald Griffin

 

Lessons from Mediation: CONFLICT RESOLUTION & EMOTIONAL INTELLIGENCE

Conflict Resolution is often taught as a 2 step, 3 step, or even 8 step process! However, the premise of this one day workshop is unique. As an employee or manager your conflict resolution skills will vastly improve by a change in mindset, rather than the memorization of a pre-packaged or formulaic process. This workshop examines the role of the mediator and conflict resolver through the lens of “Emotional Intelligence.” The objective being to shift the participants’ framework from risk managers to problem solvers. The workshop respects the highly individualistic nature of each conflict and prepares the participants for the interactive and dynamic world of conflict resolution. Using highly interactive exercises, improvisation games, and self-reflective exercises, the participants will walk away from the training with a new paradigm for resolving their conflicts in the workplace.

BUILDING 2 Highline Community College 2400 South 240th St, Des Moines WA 98198 Registration Fees: Coalition Member Organization: $80 - $90 per participant (depending on number of staff attending) Non-Member Organization: $120 per participant Register here: http://www.regonline.com/Checkin.asp?EventId=871756 Participants will be able to: Walk away with an understanding of the five elements of emotional intelligence as a lens for becoming effective in resolving conflict. Increase their effectiveness in resolving conflict by gaining an appreciation of the physiology of conflict and skills and strategies that mitigate the impact of the fight or flight response. Increase their confidence in conflict resolution and immediately be equipped to reduce the level of conflict in their workplace. TRAINER: STEPHANIE BELL, J.D.

Categories
  • Audience: All community members
  • Level: New to field
  • Audience: Youth workers
  • Location: South King County
  • Level: All
  • Training
  • Audience: Program managers
  • Level: 3+ years
  • Level: 1-2 years
When Jul 27, 2010
from 09:00 am to 04:30 pm
Contact Name
Contact Phone 206-870-5908
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