Crucial Conversations
Presented by the Non-Profit Staff Development (NPSDC) ... Crucial Conversations® training teaches you how to achieve spirited dialogue at all levels in your organization; you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. This training experience introduces a set of tools that builds alignment, agreement, and interpersonal communication.
By attending this workshop on Crucial Conversations,
participants will learn and be able to:
• Resolve disagreements—accurately address concerns by talking respectfully, candidly, and skillfully with someone in a safe way.
• Build acceptance rather than resistance—give and receive feedback in a way that enhances relationships and improves results.
• Speak persuasively, not abrasively—effectively talk about high-stakes, emotional and controversial topics.
• Foster teamwork—get the right people involved in a way that ensures better decision-making and guarantees commitment and conviction.
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| When |
Sep 15, 2010 from 09:00 am to 04:30 pm |
| Contact Name | Anna McCain |
| Contact Phone | 206-870-5908 |
| Attendees |
This workshop is designed for all staff levels. |
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